Notifications

Notification is a single notification of one user for one event. The event can contain multiple references to objects, definitions, etc.

• Although notification is an entity in the Social interactions module, a notification can be raised by any module in the system.
• A notification is most often "transmitted" by a real-time event.
• Each notification is persistent. It lives in the database (i.e. it has a corresponding record).
• Notifications MAY specify a data object.

Note

If a notification specifies a data object, this means that it's related to this data object. However, this attribute is not required and can be null.

Notification interaction

Often, the user can interact with a notification. The most common example when the notification appears as a toast- the user can click on it. In this scenario, if the notification is bound to a data object, it will be opened.

A simple example:

• You're following a specific document. E.g., an offer.
• Someone writes a comment in its corresponding chatter control.
• If you're online, you'll receive a notification as a toast.
• If you click on the notification- you'll be navigated to the document (i.e. the offer).

Note

When a notification is displayed to a user, it is marked as read. This does not guarantee that the user has read or understood it.

Note

The UI in some apps might require the user to actually click on the notification in order to mark it as read.

Notification classes

Each notification has a class which specifies the type of the notification. Additionally, all notification classes are grouped for better classification.

Also, most of the notifications are created automatically via business rules when the corresponding event occurs (e.g. when someone writes a comment).

No	Notification class	Group	Business rule	Description
1	NT_DOC_STATE_IMPLICIT	Document	R33718 Document- Notify All Implicit Followers	If a document changes its state and you're following an entity, related to this document (e.g. its customer, its document type, etc) you'll receive a notification.
2	NT_SOC_REPLY	Social	R33428 SocialComment- Notify the User on Comment Replied	There was a reply to your post or comment.
3	NT_SOC_NEW_SYSTEM_COMMENT	Social	- Notify the members on a group event	New system comment to an object you are following.
4	NT_SOC_MENTION	Social	R32943 SocialComments- Notify the mentioned User	You're mentioned in a post or comment.
5	NT_SOC_REACTION	Social	R33427 SocialReaction- Notify User on Comment Reaction	There was a reaction to your post or comment.
6	NT_NEW_COMMUNITY_USER	Social	R33153 Security Users- Notify Admins on Community User Creation	New external (community) user '{Login}' is created.
7	NT_SOC_GROUP_MEMBERSHIP_ADDED	Social	R37141 Social Group- Notify the user upon adding him to a group	You were added to the group '{Group.Name}'.
8	NT_SOC_GROUP_MEMBERSHIP_REMOVED	Social	R37141 Social Group- Notify the user upon removing him from a group.	You were removed from the group '{Group.Name}'.
9	NT_WM_QTY_BELOW_MIN	WMS	-	In WMS, when the qty in a tracked bin falls below the minimum.
10	NT_SOC_NEW_COMMENT	Social	R33417 SocialComment- Notify all Object Followers	New comment to an object you are following.
11	NT_ALL_UPDATE	All Entities	R34361 All Entities - Notify All Object Followers upon Update	Create notification for all followers of each updated object.
12	NT_ACT_REMINDER	Activity Reminders	-	Activity reminder, within the next 15 minutes at the latest.
13	NT_TODO_REMINDER	Todo Reminders	-	Todo task reminder, within the next 15 minutes at the latest.
14	NT_DOC_ASSIGNMENT	Document	R35922 Document - Notify Assigned To User upon Assignment	Notify user when a document has been assigned to them.
15	NT_DOC_STATE_ASSIGN	Document	R35927 Document - Notify Assigned To User for State Change	Notify the assigned user when the document state is changed.
16	NT_DOC_UPDATE_ASSIGN	Document	R35940 Document - Notify Assigned To User For Update	Notify the assigned user when the document is edited.
17	NT_TODO_ASSIGNMENT	To Do	R35962 Task - Notify Assigned To User Upon Assignment	Notify the assigned user when the To Do has been assigned to them.
18	NT_TODO_UPDATE_ASSIGN	To Do	R35951 Task - Notify Assigned To User For Update	Notify the assigned user when the To Do is edited.
19	NT_LEAD_ASSIGNMENT	Lead	R35980 Lead - Notify Assigned To Sales Person Upon Assignment	Notify the assigned sales person's user when the Lead has been assigned to them.
20	NT_LEAD_UPDATE_ASSIGN	Lead	R35958 Lead - Notify Assigned To Sales Person For Update	Notify the assigned sales person's user when the Lead is edited.
21	NT_CASE_ASSIGNMENT	Case	R38379 Case - Notify Assigned To User On Assignment	Notify the assigned user when the Case has been assigned to them.
22	NT_CASE_UPDATE_ASSIGN	Case	R38389 Case - Notify Assigned To User For Update	Notify the assigned user when the Case is edited.
23	NT_ACTPARTICIPANTS_ASSIGN	Activity	R36471 Activity - Notify Activity Participants Upon Assignment	Notify users when they are assigned as participants in the Activity.
24	NT_COMPILATION_COMPLETION	Compilation	R36563 Compilation - Notify On Completion	Notify the user who initiated the compilation when the compilation is finished.
25	NT_WEBSITE_EXT_MSSYNC	System	-	Notify corresponding user that the MS Sync experienced an error.
26	NT_WEBSITE_EXT_VIDEOCONFERENCING	System	-	Notify corresponding user that a Video Conference (meeting) has started.
27	NT_WEBSITE_EXT_VIDEOCONFERENCING_RECORDING	System	-	Notify corresponding user that a new recording from a Video Conference (meeting) is available.

I don't care about notifications

You can always mute the notification classes you're not interested in. Or you can mute all of them. This way you won't be notified of anything you don't want. For more information see our separate topic Notification settings

Create notifications programmatically

It's possible to create notifications programmatically via Domain API. For more information, check the dev topic https://docs.erp.net/dev/domain-api/common-tasks/create-notification.html