Table of Contents

R38389 Case - Notify Assigned To User For Update

Code R38389
Entity Projects.Agile.Cases Entity
Name NotifyAssignedToUserForUpdate
Attribute AssignedToUser
Layer Back-End
Events Aggregate Committed
Record State Updated
Priority Late
Modify YES
Action If Assigned To User field has a value - the rule checks if the user set in the Assigned To User field is different than the current user, and the Assigned To User field is not edited.
If the above conditions are met, the rule creates a notification to the assigned user through the Notifications system.
Description The rule ensures that the user assigned as responsible for the case will be promptly notified if it is edited.
Message -
Version Introduced: v.25
Revocable YES

* For more information about the Business Rules Documentation Template and a short explanation of each column, see topic System Business Rules.