Table of Contents

R38379 Case - Notify Assigned To User On Assignment

Code R38379
Entity Projects.Agile.Cases Entity
Name NotifyAssignedToUserOnAssignment
Attribute AssignedToUser
Layer Back-End
Events Committed
Record State Inserted, Updated
Priority Late
Modify YES
Action If Assigned To User field has a value - the rule checks if this value is different than the current database value and the assigned user is different from the current user
If the above conditions are met, the rule creates a notification to the assigned user through the Notifications system.
Description The rule ensures that the user assigned as responsible for the case will be promptly notified of this assignment.
Message -
Version Introduced: v.25
Revocable YES

* For more information about the Business Rules Documentation Template and a short explanation of each column, see topic System Business Rules.