R38379 Case - Notify Assigned To User On Assignment
Code | R38379 |
Entity | Projects.Agile.Cases Entity |
Name | NotifyAssignedToUserOnAssignment |
Attribute | AssignedToUser |
Layer | Back-End |
Events | Committed |
Record State | Inserted, Updated |
Priority | Late |
Modify | YES |
Action | If Assigned To User field has a value - the rule checks if this value is different than the current database value and the assigned user is different from the current user If the above conditions are met, the rule creates a notification to the assigned user through the Notifications system. |
Description | The rule ensures that the user assigned as responsible for the case will be promptly notified of this assignment. |
Message | - |
Version | Introduced: v.25 |
Revocable | YES |
* For more information about the Business Rules Documentation Template and a short explanation of each column, see topic System Business Rules.