Social Interaction

The Social Interaction framework in ERP.net brings team collaboration to life through three core components — Social Groups, the Discussions/Chat panel, and Notifications.

Social Groups provide a centralized space for teams to collaborate, share updates, and manage discussions, forming the foundation of the platform’s Social ERP concept.

Тhe integrated Chat component enables real-time communication within groups, while Notifications keep users informed and engaged with relevant activities.

Together, these tools create a connected, efficient, and adaptive collaboration environment for organizations of any size or industry.

Notable features

Other features

1. Gallery of uploaded files

We’ve added a new Preview option to the Files tab in Social Groups! 🎉 Now, when you select Preview from the file menu, the file opens in a pop-up window, and below it you’ll see a handy gallery of all uploaded files with thumbnails.

This makes it easier to quickly browse and view shared content without downloading each file — perfect for fast collaboration and visual overview.

2. System comment when a Case is assigned

In our effort to strengthen teamwork and ensure clear announcements, we’ve added a new rule: when a Case is assigned to a group, a system comment and the corresponding notification are automatically generated. This keeps the Case visible to all members and ensures nothing important is missed.