Table Apm_Case_Categories

Entity

Determines the type and workflow of the cases. Entity: Apm_Case_Categories (Introduced in version 24.1.1.84)

Summary

Name	Type	Description
Case_Category_Id	`uniqueidentifier` `PK`
Case_Category_Name	`nvarchar(256)` `ML`	Use short, singular phrase to describe a category of cases
Description_Template	`nvarchar(max)`	Interpolated string that sets a value for the Description field when creating new cases of this category.
Hide_Unused_System_States	`bit`	If enabled, system states without at least one active user state will be hidden for cases of this category. If there are no active user states, all system states will be shown.
Icon	`nvarchar(128)`	Icon name from the Font Awesome icon set.
Is_Active	`bit`	Specifies whether the category is active for new cases.
Notes	`nvarchar(max)`
Ord	`int`	Display order of the category relative to other categories within the project type.
Requires_Parent	`bit`	Specifies whether a parent case is required for cases of this category.
Row_Version	`timestamp`

Columns

Case_Category_Id

Property	Value
Auto Complete	no
Data Filter	no
Default Value	NewGuid
Enter Stop	yes
Ignore for Insert Order	no
Is Entity Name	no
Max Length	-1
Order	0
Ownership Reference	no
Pasword	no
Picture	no
Primary Key	yes (order: 1)
Readonly	no
RTF	no
Sortable	no
Summary Type	None
Supports EQUALS_IN	yes
Type	uniqueidentifier
UI Memo Editor	no
UI Width	Medium
User Login	no
Visible	no

Case_Category_Id - Supported Filters

Filter Type	Default	Include Nulls	Hidden by Default
Equals	`NULL`	no	no

Case_Category_Name

Use short, singular phrase to describe a category of cases

Property	Value
Auto Complete	no
Data Filter	no
Default Value	None
Enter Stop	yes
Ignore for Insert Order	no
Is Entity Name	no
Max Length	256
Order	1
Ownership Reference	no
Pasword	no
Picture	no
Primary Key	no
Readonly	no
RTF	no
Sortable	no
Summary Type	None
Supports EQUALS_IN	no
Type	nvarchar(256) (MultiLanguage)
UI Memo Editor	no
UI Width	Medium
User Login	no
Visible	yes

Case_Category_Name - Supported Filters

Filter Type	Default	Include Nulls	Hidden by Default
Like	None	no	no

Description_Template

Interpolated string that sets a value for the Description field when creating new cases of this category.

Property	Value
Attributes	IsLongString
Auto Complete	no
Data Filter	no
Default Value	None
Enter Stop	yes
Ignore for Insert Order	no
Is Entity Name	no
Max Length	2147483647
Order	8
Ownership Reference	no
Pasword	no
Picture	no
Primary Key	no
Readonly	no
RTF	no
Sortable	no
Summary Type	None
Supports EQUALS_IN	no
Type	nvarchar(max) (Allows NULL)
UI Memo Editor	no
UI Width	Medium
User Login	no
Visible	yes

Description_Template - Supported Filters

Filter Type	Default	Include Nulls	Hidden by Default
Like	None	no	no

Hide_Unused_System_States

If enabled, system states without at least one active user state will be hidden for cases of this category. If there are no active user states, all system states will be shown.

Property	Value
Auto Complete	no
Data Filter	no
Default Value	False
Enter Stop	yes
Ignore for Insert Order	no
Is Entity Name	no
Max Length	-1
Order	10
Ownership Reference	no
Pasword	no
Picture	no
Primary Key	no
Readonly	no
RTF	no
Sortable	no
Summary Type	None
Supports EQUALS_IN	no
Type	bit
UI Memo Editor	no
UI Width	Medium
User Login	no
Visible	yes

Hide_Unused_System_States - Supported Filters

Filter Type	Default	Include Nulls	Hidden by Default
Equals	`NULL`	no	no

Icon

Icon name from the Font Awesome icon set.

Property	Value
Auto Complete	no
Data Filter	no
Default Value	None
Enter Stop	yes
Ignore for Insert Order	no
Is Entity Name	no
Max Length	128
Order	3
Ownership Reference	no
Pasword	no
Picture	no
Primary Key	no
Readonly	no
RTF	no
Sortable	no
Summary Type	None
Supports EQUALS_IN	no
Type	nvarchar(128) (Allows NULL)
UI Memo Editor	no
UI Width	Medium
User Login	no
Visible	yes

Is_Active

Specifies whether the category is active for new cases.

Property	Value
Auto Complete	no
Data Filter	no
Default Value	True
Enter Stop	yes
Ignore for Insert Order	no
Is Entity Name	no
Max Length	-1
Order	6
Ownership Reference	no
Pasword	no
Picture	no
Primary Key	no
Readonly	no
RTF	no
Sortable	no
Summary Type	None
Supports EQUALS_IN	no
Type	bit
UI Memo Editor	no
UI Width	Medium
User Login	no
Visible	yes

Is_Active - Supported Filters

Filter Type	Default	Include Nulls	Hidden by Default
Equals	`True`	no	no

Notes

Property	Value
Auto Complete	no
Data Filter	no
Default Value	None
Enter Stop	yes
Ignore for Insert Order	no
Is Entity Name	no
Max Length	2147483647
Order	4
Ownership Reference	no
Pasword	no
Picture	no
Primary Key	no
Readonly	no
RTF	no
Sortable	no
Summary Type	None
Supports EQUALS_IN	no
Type	nvarchar(max) (Allows NULL)
UI Memo Editor	no
UI Width	Medium
User Login	no
Visible	yes

Ord

Display order of the category relative to other categories within the project type.

Property	Value
Auto Complete	no
Data Filter	no
Default Value	1
Enter Stop	yes
Ignore for Insert Order	no
Is Entity Name	no
Max Length	-1
Order	5
Ownership Reference	no
Pasword	no
Picture	no
Primary Key	no
Readonly	no
RTF	no
Sortable	no
Summary Type	None
Supports EQUALS_IN	no
Type	int
UI Memo Editor	no
UI Width	Medium
User Login	no
Visible	yes

Ord - Supported Filters

Filter Type	Default	Include Nulls	Hidden by Default
Equals	`NULL`	no	no

Requires_Parent

Specifies whether a parent case is required for cases of this category.

Property	Value
Auto Complete	no
Data Filter	no
Default Value	False
Enter Stop	yes
Ignore for Insert Order	no
Is Entity Name	no
Max Length	-1
Order	11
Ownership Reference	no
Pasword	no
Picture	no
Primary Key	no
Readonly	no
RTF	no
Sortable	no
Summary Type	None
Supports EQUALS_IN	no
Type	bit
UI Memo Editor	no
UI Width	Medium
User Login	no
Visible	yes

Requires_Parent - Supported Filters

Filter Type	Default	Include Nulls	Hidden by Default
Equals	`NULL`	no	no

Row_Version

Property	Value
Auto Complete	no
Data Filter	no
Default Value	None
Enter Stop	yes
Ignore for Insert Order	no
Is Entity Name	no
Max Length	-1
Order	7
Ownership Reference	no
Pasword	no
Picture	no
Primary Key	no
Readonly	no
RTF	no
Sortable	no
Summary Type	None
Supports EQUALS_IN	no
Type	timestamp
UI Memo Editor	no
UI Width	Medium
User Login	no
Visible	no

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