Table of Contents

R39543 Case Development - Notify All Case Implicit Followers

Code R39543
Entity Projects.Agile.CaseDevelopments
Name NotifyAllCaseImplicitFollowers
Attribute -
Layer Back-End
Events Committed
Priority Late
Modify YES
Action

The rule performs the following steps to determine which users should be notified:

  • Collect all non-null Case header references (e.g., Project, Project Area, Project Milestone, Sprint, Case Category, etc.)
  • Build a list of referenced objects
  • Retrieve users from FollowedEntities who follow any of these objects with FollowLevel = Favorite.
  • Remove duplicate users and exclude CaseDevelopment.CreationUser

    If any users are found, the rule creates a notification for each of them through the Notifications system.
Description The rule notifies users who follow at Favorite level at least one entity referenced in the Case header when a Case Development is saved, so they receive timely updates about creations and changes on Cases related to objects of interest.
Message -
Version Introduced:
Revocable YES

* For more information about the Business Rules Documentation Template and a short explanation of each column, see topic System Business Rules.