Table of Contents

R39186 Case Development - Create Follow For Case Editor Or State Changer

Code R39186
Entity Projects.Agile.CaseDevelopments Entity
Name CreateFollowForCaseEditorOrStateChanger
Attribute -
Layer Back-End
Events Commit
Priority Normal
Modify YES
Action The rule creates a new record in Social.Follows, where the user who created a Case Development is registered as a follower of the related Case.
This applies only when the Case Development is of type Edit or Change State.
If a follow record for the same user and case already exists — no action is taken.
Description The rule ensures that users who make new edits or change the state of a Case are automatically set as followers of that Case.
This allows them to receive notifications for all future updates and activities related to that Case, and to be automatically included as participants in meetings related to it.
Message -
Version Introduced:
Revocable YES

* For more information about the Business Rules Documentation Template and a short explanation of each column, see topic System Business Rules.