Table of Contents

R38780 Case - Create Follow For Case Creator

Code R38780
Entity Projects.Agile.Cases Entity
Name CreateFollowForCaseCreator
Attribute -
Layer Back-End
Events Commit
Record State Inserted
Priority Normal
Modify YES
Action The rule creates a new record in Social.Follows, where the current user is registered as a follower of the newly created Case.
Description The rule ensures that the user who created the Case is automatically set as a follower, allowing them to receive notifications for all future updates related to that Case.
Message -
Version Introduced: v.25
Revocable YES

* For more information about the Business Rules Documentation Template and a short explanation of each column, see topic System Business Rules.