Table of Contents

R38718 Case - Set Priority Two On In Progress

Code R38718
Entity Projects.Agile.Cases Entity
Name SetPriorityTwoOnInProgress
Attribute Priority
Layer Back-End
Events Commit
Priority Normal
Modify YES
Action If System State is changed to 'IN PROGRESS' and the Priority is 3 or higher

then set: Priority = 2
Description This rule ensures consistency in prioritization when a case becomes actively processed.
Message -
Version Introduced: v.25
Revocable YES

* For more information about the Business Rules Documentation Template and a short explanation of each column, see topic System Business Rules.