R38718 Case - Set Priority Two On In Progress
Code | R38718 |
Entity | Projects.Agile.Cases Entity |
Name | SetPriorityTwoOnInProgress |
Attribute | Priority |
Layer | Back-End |
Events | Commit |
Priority | Normal |
Modify | YES |
Action | If System State is changed to 'IN PROGRESS' and the Priority is 3 or higher
then set: Priority = 2 |
Description | This rule ensures consistency in prioritization when a case becomes actively processed. |
Message | - |
Version | Introduced: v.25 |
Revocable | YES |
* For more information about the Business Rules Documentation Template and a short explanation of each column, see topic System Business Rules.