R38718 Case - Set Priority Two On In Progress
| Code | R38718 |
| Entity | Projects.Agile.Cases Entity |
| Name | SetPriorityTwoOnInProgress |
| Attribute | Priority |
| Layer | Back-End |
| Events | Commit |
| Priority | Normal |
| Modify | YES |
| Action | If System State is changed to 'IN PROGRESS' and the Priority is 3 or higher
then set: Priority = 2 |
| Description | This rule ensures consistency in prioritization when a case becomes actively processed. |
| Message | - |
| Version | Introduced: v.25 |
| Revocable | YES |
* For more information about the Business Rules Documentation Template and a short explanation of each column, see topic System Business Rules.