R38667 Case - Set Assigned To User (Recalc)
Code | 38667 |
Entity | Projects.Agile.Cases Entity |
Name | SetAssignedToUser |
Attribute | AssignedToUser |
Layer | Front-End |
Events | AttributeChanged(SystemState, Project, CaseCategory, ProjectArea, ProjectMilestone, StakeholderParty, UserState, AssignedToUser) |
Priority | Early |
Modify | YES |
Applicable Legislations | ALL // no condition needed |
Action | DetermineAssignToUser(SystemState, Project, CaseCategory, ProjectArea, ProjectMilestone, StakeholderParty, UserState).IfNullThen(AssignedToUser) |
Description | The rule ensures that cases are automatically assigned to the most appropriate user based on the predefined Case Assignment Rules. It evaluates key criteria such as project, |
It evaluates key criteria such as project, | | | milestone, category, system state, etc. to apply the most relevant rule, aiming to reduce | | | manual effort and ensure timely, consistent handling. |
Message | |
Version | |
Revocable | YES |
* This is auto generated code. Don't change it.