R38463 Case - Set Description By Template
| Code | R38463 |
| Entity | Projects.Agile.Cases Entity |
| Name | SetDescriptionByTemplate |
| Attribute | Description |
| Layer | Front-End |
| Events | AttributeChanged(CaseCategory) |
| Record State | NEW |
| Priority | Normal |
| Modify | YES |
| Action | On creation of a new Case, when the Case Category is changed and if the Case Category's Description Template field
has a value, it is set to the Description field |
| Description | This rule allows the use of templates to enhance efficiency in case creation by ensuring consistency, reducing human errors, and minimizing the risk of omissions for specific categories. |
| Message | - |
| Version | Introduced: v.25 |
| Revocable | YES |
* For more information about the Business Rules Documentation Template and a short explanation of each column, see topic System Business Rules.