Table of Contents

R38463 Case - Set Description By Template

Code R38463
Entity Projects.Agile.Cases Entity
Name SetDescriptionByTemplate
Attribute Description
Layer Front-End
Events AttributeChanged(CaseCategory)
Record State NEW
Priority Normal
Modify YES
Action On creation of a new Case, when the Case Category is changed and if the Case Category's Description Template field has a value, it is set to the Description field
Description This rule allows the use of templates to enhance efficiency in case creation by ensuring consistency, reducing human errors, and minimizing the risk of omissions for specific categories.
Message -
Version Introduced: v.25
Revocable YES

* For more information about the Business Rules Documentation Template and a short explanation of each column, see topic System Business Rules.